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Product Details
Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.We also send products from Poland, the Russian Federation, Spain, France, Belgium, in this case, it is sent by local mail, with tracking number.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Bestdron (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (17 reviews)
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M***n
22 Jul 2020

Посылка пришла очень быстро - всего 15 дней (доставка Нова Пошта), отслеживалась на всем пути, упаковано в воздушную подушку. Квадрокоптер отличный, полностью соответствует описанию и фото продавца, все упаковано в удобный кейс, в комплекте идут запасные лопасти, один держатель для лопастей, отвертка и кабель micro-USB для зарядки аккумулятора, также есть инструкции на английском языке. Управлять можно пультом или смартфоном через приложение WiFi_CAM (QR-сод на приложение есть в инструкции), в приложении можно делать фото и вести запись видео с камеры дрона. Полевых испытаний ещё не проводил, но дома проверил что все работает. Спасибо продавцу за хороший товар и быструю отправку посылки.

I***i
18 Jul 2020

Hızlı güvenilir satıcı

J***i
17 Jul 2020

są wady brak dolnej kamerki jeden z silników wyje ma luzy i nie da się sterować. myślałem że będzie lepszy dron jestem zasmucony z tego towaru

A***n
13 Jul 2020

Parece que funciona y vuela, manejable, se transmite video a Smart.

K***I
12 Jul 2020

Envío rápido del producto, buen funcionamiento del producto, nivel bajo de la Cámara, píxeles bajos de la Cámara, precio barato para siempre.

K***s
11 Jul 2020

Envío rápido. Cáustica. Buen Dron recomendado.

A***v
10 Jul 2020

По доставке: указан срок 18-23 дня, пришёл за 40 дней! Пластик вроде хороший, как летает не проверял - погода не летная. В пульт нужны 3 пальчиковые батарейки. Приложение скачал по QR-коду, коннект через WiFi без проблем. В комплекте коптер, пульт, 3 батареи, USB провод для зарядки, 4 защиты винтов, 4 запасных винта, отвертка. Инструкций на русском нет.

F***i
10 Jul 2020

Ok

R***r
9 Jul 2020

Всё супер, продавец общительный, товар отслеживался, продавца рекомендую!

J***z
8 Jul 2020

falta probarlo

K***r
8 Jul 2020

Envío al por mayor lavable era tan alto, también era bueno responder a las preguntas dadas. Volando mientras dispara a la fuerza. Okey

F***i
7 Jul 2020

Muy buen vendedor del Dron llegó en 30 días

T***a
6 Jul 2020

pensaba que era un mosquito más grande. pero me gusto. Presentacion muy bonita. Todo en un estuche. Y el proveedor muy amable y atento se merece un 12. Le debería mandar una foto pero nada más llegar lo regalé. Espero que funcione.

N***r
28 Jun 2020

Entrega rápida, póngase en contacto con el vendedor sin problemas fue un pequeño defecto, ¡pero sin problemas resuelto!

Anónimo
26 Jun 2020

Funciona perfectamente. Aunque aún no se han conocido todas las funciones, pero también el manejo es súper

Anónimo
1 Jun 2020

¡Es mejor de lo que he pensado!

Cliente
1 Jun 2020

It's better than I thought! ! !

Super hot! Several others have checked this out in the last few hours

XKJ 2020 New E525 WIFI FPV Drone With Wide Angle HD 4K 1080P Camera Height Hold RC Foldable Quadcopter Dron Gift Toy

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